Scan feature disappeared

I have a new iPhone 14 plus and an iPad Pro. The scan (camera) option no longer appears on either one. The only change I have made is I purchased a Mac laptop. I don’t use the scan feature very often but it is a great tool when needed..

iPad Pro, iOS 12

Posted on Apr 25, 2023 11:52 AM

Reply
1 reply

Apr 25, 2023 12:47 PM in response to Hummingmoose50

Is this the feature you are missing?


Continuity Camera: Use your iPhone or iPad to scan documents or take a picture on your Mac - Apple Support


Make sure you are signed into the same Apple ID on both devises

And that Bluetooth is turned on on both the iPhone and Mac


You might also want to contact apple for more troubleshooting if it does not work:

Contact Apple for support and service - Apple Support



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Scan feature disappeared

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