Why cant i use 0.5 for my camera anymore

Why cant i use 0.5 for my camera anymore since i got the update

iPhone 13 Pro Max, iOS 15

Posted on Apr 25, 2023 11:28 AM

Reply
4 replies

Apr 25, 2023 12:12 PM in response to shaelynn208

Hi!

First of all I want to inform you about one thing: the 0.5x zoom is the ultra-wide-angle camera and is one of the 3 degrees of optical zoom present on the iPhone 13 Pro and iPhone 13 Pro Max: 0.5x (Ultrawide angle), 1x (Wide angle) and 3x (Telephoto). The optical zoom has only these three degrees, while the digital zoom, of lesser quality, reaches 15x.

I’ve never heard of this problem, but I can give you some general tips:

1) Forced restart. To do so:

Press and release the Volume Up button quickly

Quickly press and release the Volume Down button

Long press the Side Button (power) until the Apple logo appears


2) Update your device. Make sure you have the latest iOS version available, iOS 16.4.1. To do this open Settings, then "General" and "Software Update". If you are on iOS 15 as in the information you provided, go down to "iOS 16" and press "Download and update". If you’re wrong and on iOS 16, press "Download and Update".


3) Restore. To do so:

If you have a Mac running MacOS Catalina 10.15 or later: Connect your iPhone to your computer and open the Finder. Now you have to put the iPhone in recovery mode. To do this:

Quickly press and release the Volume Up button

Quickly press and release the Volume down button

Long press the side button (power) until the Apple logo appears

At this point select the device in the list on the side, press on "General" and then on "Restore".


If you have a Mac running MacOS Mojave 10.14 or earlier or a Windows PC: Connect your iPhone to your computer and open iTunes. At this point you need to put the iPhone in recovery mode. To do so:

Quickly press and release the Volume Up button

Quickly press and release the Volume down button

Long press the side button (power) until the Apple logo appears

At this point select the device in the list on the side, press on "Summary" and then on "Restore".


If the problem persists, contact Apple Support.


I hope I helped you!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why cant i use 0.5 for my camera anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.