Question mark in box in place of pictures on text messages

Question

Question mark in box in place of pictures on text messages

What is Apple EVER going to do to correct the issue with pictures sent via text message reverting to a question mark in a box? Their responses so far are that the pictures revert to this “after a time”. Well, does “after a time” mean one day? Or, they respond by saying “update your software” — this is just a pat answer that does nothing! Or they might respond by saying to erase your phone/ipad data and start over. Not an appropriate response to many. They need to fix this issue, so annoying!

iPhone 12

Posted on Apr 25, 2023 07:54 AM

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Answer 1

Top-ranking reply

Yoopergirlbest Author

Level 1

14 points

Apr 25, 2023 09:16 AM in response to Lawrence Finch

So I guess my confusion is: these are images I sent to others and then when I go back to the text message and picture I sent, to check the image or send it to another person, it has reverted to a question mark. This is not something that was sent to me. And, these are pictures that I have taken, not pictures I received from someone else.

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Answer 2

Apr 7, 2024 07:42 AM in response to Yoopergirlbest

I’m having the exact same issue. I’ve spent dozens of hours trying to solve this with Apple support… nothing fixes the issue (including a factory reset!). Like you, these are photos I’ve taken & they are stored on my phone. This morning I finally noticed that the photos with question marks occur in texts that I have forwarded from another text.

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Answer 3

Apr 30, 2024 06:15 AM in response to Yoopergirlbest

Same here. It was doing it for a while then stopped a few months back and now is suddenly doing it again after the most recent update. And these are pics that I took and are still in my Photos so there’s no reason or excuse for this. Come on Apple!

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Answer 4

Apr 25, 2023 08:07 AM in response to Yoopergirlbest

This is not something that Apple can fix; a question mark means that the image was not sent to your device; instead a link to the image was sent to your device, and the original image has been removed from the server or source that it linked from.

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Answer 5

Sancam11

Level 1

8 points

May 1, 2024 09:36 AM in response to Yoopergirlbest

I agree. I sent a photo that did not send and all I have is a box with a ? In it. Now it’s not even in my photos. So what happened? Nothing bad, just a funny quote.

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Question mark in box in place of pictures on text messages

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