my Mac is scrolling purple colour

My Mac is showing lines & blocks of colour purple

MacBook Pro 15″, macOS 10.13

Posted on Apr 25, 2023 1:22 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 2:30 AM

This looks like a hardware issue.

You should get the MacBook Pro checked by an Authorised Apple Service Provider next to your place.

Use this link to find one:

Apple - Find Locations


Or give them a call by selecting the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support


You can also find out more about your service options on this page:

Mac Repair & Service - Apple Support

3 replies
Question marked as Top-ranking reply

Apr 25, 2023 2:30 AM in response to JennyMyMac

This looks like a hardware issue.

You should get the MacBook Pro checked by an Authorised Apple Service Provider next to your place.

Use this link to find one:

Apple - Find Locations


Or give them a call by selecting the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support


You can also find out more about your service options on this page:

Mac Repair & Service - Apple Support

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my Mac is scrolling purple colour

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