Why is my icloud mail going into the junk mail of those I'm sending it to?

Why is my iCloud mail going into the junk mail of those I'm sending it to?

Posted on Apr 24, 2023 01:07 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2023 01:16 PM

Hello ivision,


We're unable to speculate why your email is sorted into a specific folder or folders. We recommend having your contacts either correctly tag the message or reach out to their specific email provider for additional information.


Regards.

3 replies

Apr 26, 2023 03:34 PM in response to ivision

Hi ivision,


You mentioned that the recipients are receiving the emails to their junk folder. If this occurs with one particular contact, they need to check their mail settings.


If this happens with multiple contacts, try sending email from a different device or different email account. It would be a good idea to the email service provider. This will help determine the source of the problem.



Regards.


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Why is my icloud mail going into the junk mail of those I'm sending it to?

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