You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cellular error problems?

I have a cellular problem and it says that I need an update for it to start working again. But, in order to do the update I need internet and it wont connect to internet. So what do I do?

iPhone 12 Pro Max, iOS 16

Posted on Apr 22, 2023 6:45 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 6:56 PM

erin_0226 Said:

"cellular error problems?: I have a cellular problem and it says that I need an update for it to start working again. But, in order to do the update I need internet and it wont connect to internet. So what do I do?"

-------


Troubleshooting Cellular Update Prompts:


A. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your carrier settings manually on your iPhone or iPad - Apple Support


B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


1 reply
Question marked as Top-ranking reply

Apr 22, 2023 6:56 PM in response to erin_0226

erin_0226 Said:

"cellular error problems?: I have a cellular problem and it says that I need an update for it to start working again. But, in order to do the update I need internet and it wont connect to internet. So what do I do?"

-------


Troubleshooting Cellular Update Prompts:


A. Install a Cellular Update:

It might be prompting you for a cellular update to install. So, go here for that. Update your carrier settings manually on your iPhone or iPad - Apple Support


B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


cellular error problems?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.