Mac starts up with a question mark

I am facing the same issue but unable to reinstall mac even after following the above steps

Posted on Apr 22, 2023 12:22 AM

Similar questions

It shows error when I try to reinstall macOS When I open the MacBook it open up to a folder with a question mark. When I tried to reinstall Mac OS Sierra from disk utility after completing it shows “error try again”
840 1
Question mark screen on startup I have been trying to set my old MacBook up for my daughter to use. After following instructions on how to delete my information it now won’t start up. I have followed tutorials but disk utility doesn’t seem to be able to fix it. I can’t download Mac OS as it won’t show a file to download it to. I think I may have deleted the wrong thing! Is this fixable?
974 1
Can't get past question mark on startup I am trying to rest the iMac to factory settings and followed the instructions in Support of items to do before you sell your Mac. After the erase disk Step 6, it froze. Now when I try to start it in Recovery Mode on the Internet (cmd,opt, R), all I get is the question mark. I have tried other start up combination to no avail. Aternatively, I do have a clone on an external drive that starts up fine. Is there any way to recover the MacOS for the internal drive from there?
923 1

2 replies

kaz-k

Level 9

51,036 points

Apr 22, 2023 3:53 AM in response to ayano98

Hi,

You should start up your MacBook Pro in Recovery mode then reinstall macOS on your internal drive, you'd better reform at the drive before install macOS.

Use macOS Recovery on a Mac with Apple silicon - Apple Support

Use macOS Recovery on an Intel-based Mac - Apple Support

ayano98 Author

Level 1

6 points

May 1, 2023 1:19 AM in response to kaz-k

Hi,

Thank you for your help

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac starts up with a question mark

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up