Phone mail freezes when forwarding or composing

Mail out from phone freezes when composing or forwarding.

upgraded phone ito 14 pro but is worse. iPad & computer work fine. Just phone. I reinstalled program not work.

help. I’m an old guy.

iPhone 14 Pro

Posted on Apr 21, 2023 11:03 PM

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3 replies

Apr 21, 2023 11:11 PM in response to Kaboof

Which email account are you referring to? Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other (Refer to the pic )below




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


Apr 23, 2023 04:19 AM in response to Kaboof

So far nothing working.

It is on my business account but I don’t have an administrator. I’m a sole practitioner attorney semi retired so no administrator. I’m it. 

My iphone8 started freezing up when I tried to forward email. Also at times when I just did mail. Went to Verizon and sales said it was a programming issue that may not be addressed for months if ever. Had to buy new phone. Got the 15pro. Low and behold it was worse. Read all comments and only way I can unfreeze it is to do a close and reopen mail. Sometimes that works. Sometimes not. But even if works will freeze again and again. 

AOL is set as the default but I also show in account outlook gmail and iCloud. Doesn’t do it on my iPad which only shows iCloud and ail. Could that be it?

Thanks for replying. 


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Phone mail freezes when forwarding or composing

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