my MacBook once was showing white flashing lines and restarting it stopped. But now after I left my Mac on the flat table with nothing around it and it was left completely alone and now there a big black box and it looks shattered but there is no cracks on the glass how do I fix it
MacBook Air 13″, macOS 13.3
Hey there Savannah455,
Thanks for reaching out to the Apple Support Communities.
Based on the photo that you've provided, the best option would be to have your MacBook inspected further in person for possible service.
For the best details on available service options in your region, reach out to Apple Support directly using this link here: Apple Support
We'd also recommend reading over the following resource on the best steps to take to get your MacBook ready for service: Get your Mac ready for service - Apple Support
We hope that's able to help
Have a great day!
It sounds like your MacBook's display may be damaged. The white flashing lines you saw previously may have been a precursor to this larger issue. If your MacBook is still under warranty, you may want to contact Apple Support to see if they can repair or replace the display for you. If it is not under warranty, you may need to take it to an Apple authorized repair shop or an independent repair shop that specializes in Mac repairs.
Before taking your MacBook in for repairs, it's a good idea to back up all your important data. Depending on the extent of the damage, there may be a risk of data loss during the repair process.
My MacBook Air M1 A2337 experienced a screen crack within less than six months of gentle use.
Apple's proposed solution was to charge $500 for repairs, justifying it as a fair diagnostic fee. This is unjustifiable considering the premium price of $1100 that I paid for a product expected to be durable.
It's concerning that a high-end MacBook would exhibit such a significant issue in such a short timeframe, suggesting a potential design flaw.
Apple needs to acknowledge this issue, recall all defective products, and provide free repairs for their faulty devices!
Until then, I strongly advise against purchasing Apple MacBook.
MacBook screen glitching
