iPhone screen frozen

Hello, I was using instagram and suddenly the screen froze all pink and crashed. The crash was accompanied with a sound from the phone. The phone restarted again and everything seems okay but why did the screen do this?

iPhone 12 Pro Max, iOS 16

Posted on Apr 21, 2023 12:47 PM

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Posted on Apr 22, 2023 7:15 AM

Does this happen only when you use Instagram ? If yes, it could be Instagram's issue. You can try reinstalling the app or contact the developer.


If not, this could probably be a hardware issue, but do check if you're on the latest iOS version (if not, you should update now) before reaching out to Apple for help.

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Apr 22, 2023 7:15 AM in response to siham1523

Does this happen only when you use Instagram ? If yes, it could be Instagram's issue. You can try reinstalling the app or contact the developer.


If not, this could probably be a hardware issue, but do check if you're on the latest iOS version (if not, you should update now) before reaching out to Apple for help.

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Apr 22, 2023 7:25 AM in response to siham1523

If the phone only freezes when you are running Instagram, then that app has a problem. Delete the app and then download and install it again.


If you are still having problems, you will need to contact Instagram for more help. Use the link below:


https://help.instagram.com/



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iPhone screen frozen

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