Change greyed out Apple ID on mac

Question

Change greyed out Apple ID on mac

I have a 2013 mac, when i try to update software from the app store the apple id is greyed out and is not current. How can I enter my current apple id?

iMac 21.5″, macOS 10.13

Posted on Apr 20, 2023 9:19 AM

Reply

Answer 1

Raicya

Level 10

210,027 points

Apr 20, 2023 10:08 AM in response to oldmacuser108

Check if this helps, see -> Use Screen Time on your Mac

Use Screen Time on your Mac - Apple Support

Turn Screen Time on your Mac Off.
Choose Apple menu  > System Preferences, then click Screen Time.
Click Options in the lower-left corner.
Click Turn Off.

Reply

Answer 2

Raicya

Level 10

210,027 points

Apr 28, 2023 3:32 PM in response to oldmacuser108

Get more help and assistant from Apple directly, see -> Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support

or

Get Support

Reply

Answer 3

Apr 28, 2023 2:58 PM in response to Raicya

Thank you for the suggestion. I'm on High Sierra OS which doesn't appear to have screen time. Any other thoughts would be appreciated.

Reply

Change greyed out Apple ID on mac

Similar questions