I have a new Mac Book Air and it is frozen how do I start it up again

I have a new MacBookAir and it is frozen how do I start it up again?


Posted on Apr 20, 2023 08:14 AM

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Posted on Apr 20, 2023 09:38 AM

Press and hold its power button / Touch ID button until it shuts down.


Then, restart it in the usual manner.


Shut down or restart your Mac - Apple Support


If the behavior persists please write back.

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I have a new Mac Book Air and it is frozen how do I start it up again

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