I can only hear phone calls on speaker

Hi there Greeneyes507,

If you are having issues hearing people on calls with the receiver of your iPhone, then we would recommend following these specific steps from If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker (that you've already looked over) since they can resolve what's happening:

1. Remove all screen protectors, films, or cases from your device. 

2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 

3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.

5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

If this continues after performing those steps, then refer to this section next to look into your service options:

Contact Apple Support

If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

Cheers!