can't change paper size on my iphone

When I try to print, I can't change the paper size on my iPhone. The only option I have is 4x6in. I've never had this problem before. Anyone else have this issue?

iPhone 14 Pro Max

Posted on Apr 19, 2023 10:58 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2023 12:20 PM

I have an HP Office Jet Pro 9010. After trying for a couple of hours with Apple Support, we finally determined it was the printer. I phoned HP support and they sent me the instructions below. It solved my problem, hope it helps.


Please follow the steps for troubleshooting

 

1-On printer tap on setting icon

2-Select printer maintenance 

3-Select restore

4-Select restore default

5-Printer will restart

6-Select network icon and re connect printer to Wifi

7-try again

1 reply
Question marked as Top-ranking reply

Dec 27, 2023 12:20 PM in response to harleyangel

I have an HP Office Jet Pro 9010. After trying for a couple of hours with Apple Support, we finally determined it was the printer. I phoned HP support and they sent me the instructions below. It solved my problem, hope it helps.


Please follow the steps for troubleshooting

 

1-On printer tap on setting icon

2-Select printer maintenance 

3-Select restore

4-Select restore default

5-Printer will restart

6-Select network icon and re connect printer to Wifi

7-try again

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can't change paper size on my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.