14 Pro Max Camera Issue

The camera on my 14 Pro Max

When I open the camera, it starts out at 2x zoom. I can zoom out to 1x but I don’t have the ability to go wide out to .5x

Which is a reason I got this model.

iPhone 14 Pro Max

Posted on Apr 19, 2023 6:37 AM

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Apr 21, 2023 7:35 AM in response to SlamminSammy89

Hi SlamminSammy89,



The following resource addresses what you're describing specifically, and may provide a solution:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


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May 5, 2023 8:36 PM in response to Lager1

Thank you, I have tried these steps.

I do have an error in Settings that says my camera is an Unknown Accessory. Sometimes it shows that error and sometimes it’s gone. But regardless, I can’t zoom out to .5x in any camera mode. I have never had any work done on the phone and I’ve never had it serviced or anything replaced.

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14 Pro Max Camera Issue

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