14 Pro Max Camera Issue
The camera on my 14 Pro Max
When I open the camera, it starts out at 2x zoom. I can zoom out to 1x but I don’t have the ability to go wide out to .5x
Which is a reason I got this model.
iPhone 14 Pro Max
The camera on my 14 Pro Max
When I open the camera, it starts out at 2x zoom. I can zoom out to 1x but I don’t have the ability to go wide out to .5x
Which is a reason I got this model.
iPhone 14 Pro Max
Hi SlamminSammy89,
The following resource addresses what you're describing specifically, and may provide a solution:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.
We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Restart your iPhone - Apple Support
Update your iPhone or iPad - Apple Support
If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!
Thank you, I have tried these steps.
I do have an error in Settings that says my camera is an Unknown Accessory. Sometimes it shows that error and sometimes it’s gone. But regardless, I can’t zoom out to .5x in any camera mode. I have never had any work done on the phone and I’ve never had it serviced or anything replaced.
Hey SlamminSammy89,
Thanks for that additional information. At this point, we would recommend reaching out to Apple Support. They will have the necessary tools to investigate into this matter more with you: Apple Support.
Cheers!
14 Pro Max Camera Issue