Unable to open My Heritage Family Tree Builder application post download

Hi, I am unable to keep the Family Tree Building application open. It flashes up with the menu at top of screen then nothing. I have been working with My Heritage for many weeks with no progress. I have uninstalled, reinstalled, shut down and nothing.


Last question from My Heritage was what anti virus was I using? I don't as I believe Mac has this built in? I have never had a problem downloading an application and using.


My iMac (late 2015 model) is currently using Monterey version 12.6.5.


Has anyone else had this issue and found a resolution? Many thanks in advance.

iMac 27″, macOS 12.6

Posted on Apr 18, 2023 09:00 PM

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Unable to open My Heritage Family Tree Builder application post download

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