Random FaceTime calls from unknown

Hello I’m confused to what’s going on with my FaceTime calls not sure if it’s just spams but normally when I get a FaceTime call from a unknown number I usually decline it and go to my call list to text the number to see who it is because sometimes it could be someone I know who got a new number or something whatever the situation it is I like to text first to make sure it’s someone I know. But lately I’ve been getting random FaceTime calls with different area codes and when I go to my call list after declining/ignoring it the number isn’t there, not in missed calls or FaceTime calls it’s as if I never got the call. So I’m not sure what’s going on with that or if it’s a be w feature or something but if someone can explain to me would be helpful thank you.

Posted on Apr 18, 2023 07:16 PM

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1 reply

Apr 20, 2023 09:30 AM in response to NA_24

Hi there NA_24,


If you are receiving calls from unknown numbers, we would recommend utilizing the Silence Unknown Callers feature on your device. This information from Detect and block spam phone calls has more on the benefits of this and how it can resolve what's happening:

Turn on Silence Unknown Callers
With iOS 13 and later, you can turn on Silence Unknown Callers to avoid getting calls from people you don’t know. This blocks phone numbers that you've never been in contact with and don’t have saved in your contacts list. If you’ve previously texted with someone using their phone number or if a person has shared their phone number with you in an email, a phone call from that number will go through.
iPhone showing how to turn on Silence Unknown Callers

To turn on Silence Unknown Callers, go to Settings > Phone, then scroll down, tap Silence Unknown Callers, and turn on the feature. Calls from unknown numbers are silenced and sent to your voicemail, and appear in your recent calls list.

Incoming calls will come through from people that are saved in your contacts list, recent calls list, and from Siri Suggestions to let you know who’s calling based on phone numbers included in your emails or text messages.

If an emergency call is placed, Silence Unknown Callers will be temporarily disabled for the next 24 hours to allow for your iPhone to be reached.

Before you turn on Silence Unknown Callers, make sure you have important contacts saved or you could miss a phone call that you don’t want to miss. The call will still go to voicemail and appear in your recent calls list, but you won’t get a notification while the call is ringing.


If you would like to further detect and block these calls from unknown numbers, follow the 'Set up an app to filter and detect spam calls' section of that article next to set this up.


We hope that helps!

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Random FaceTime calls from unknown

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