Can't change Apple Pay billing address

Every time I change my address in Apple Pay it reverts back to my old address. How do I fix this?

Posted on Apr 17, 2023 10:18 PM

Reply
3 replies

Apr 17, 2023 10:43 PM in response to jerry914

jerry914 Said:

"Can't change Apple Pay billing address: Every time I change my address in Apple Pay it reverts back to my old address. How do I fix this?"

-------


Troubleshooting Updating Method Payment:

Have you relocated? If so, you need to zero-out your balance to make the change. Note that all purchased Apple Store items will be lost, if changed.


Zero-Outing the Balance:

Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be..

Apple Support Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't change Apple Pay billing address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.