My phone says unable to load storage info
My phone is out of storage and I'm trying to add more....Under the Icloud menu under Settings it says "Unable to load storage info"
iPhone XR, iOS 16
User profile for user:
bbesspete
User level:
Community Specialist
Hey Mcastille,
If you haven't already, try restarting your iPhone. This is a simple step that can sometimes resolve issues like the one your experiencing: Restart your iPhone - Apple Support
If that doesn't help, try connecting to a strong Wi-Fi network if you have one available.
We also recommend checking your Apple ID payment information to ensure there are no issues there: Add a payment method to your Apple ID - Apple Support
Let us know how it goes! Take care.