Chillipopper Author

Level 1

4 points

Samsung TV Apple App won't play movie unless Airplay from Apple device

I also have a new Samsung TV running latest firmware but it wont play my 'Spider-man: No way home' movie from my library. Every other movie works fine. I can play the movie on my iPhone and Airplay to TV but not directly in the Apple TV app on the TV.

The message on the TV when trying to play the file is below:

Posted on Apr 15, 2023 01:37 AM

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4 replies

Chillipopper Author

Level 1

4 points

Apr 15, 2023 01:38 AM in response to Chillipopper

Same issue as this Movies not playing on Samsung Apple TV App - Apple Community

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Level 10

145,698 points

Apr 15, 2023 03:31 AM in response to Chillipopper

Same issue as this Movies not playing on Samsung Apple TV App - Apple Community

Then did you try as suggested there, up to and including contacting the Apple Support staff? What did they say?

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Chillipopper Author

Level 1

4 points

Apr 16, 2023 12:49 AM in response to Urquhart1244

No that is the next thing I will do if i can't receive any answer on here.

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Level 1

8 points

Apr 12, 2024 03:55 PM in response to Chillipopper

Did you get a response, or get it solved?

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Samsung TV Apple App won't play movie unless Airplay from Apple device

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