I already have Apple TV subscription when I sign into the app on my tv it wants me to sign up again

I pay for Apple TV and my direct tv stream box just offered the Apple TV app. When I sign in it doesn’t recognize me as ha I g already paid and wants to charge me to watch my shows

Posted on Apr 14, 2023 5:54 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2023 4:00 AM

Verify that you are signed in to the Apple TV app, through the in-app Settings (sprockets wheel icon), using the same Apple ID account that has the subscription linked to it. (It wouldn’t work through other accounts that do not have access to this subscription content.)


… my shows

I assume you are referring to Apple TV+ content here?

About Apple TV+ - Apple

Apple Originals - Apple TV+ Press

List of Apple TV+ original programming (episodic/series) - Wikipedia

List of Apple TV+ original films - Wikipedia

1 reply
Question marked as Top-ranking reply

Apr 15, 2023 4:00 AM in response to Cherub1993

Verify that you are signed in to the Apple TV app, through the in-app Settings (sprockets wheel icon), using the same Apple ID account that has the subscription linked to it. (It wouldn’t work through other accounts that do not have access to this subscription content.)


… my shows

I assume you are referring to Apple TV+ content here?

About Apple TV+ - Apple

Apple Originals - Apple TV+ Press

List of Apple TV+ original programming (episodic/series) - Wikipedia

List of Apple TV+ original films - Wikipedia

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I already have Apple TV subscription when I sign into the app on my tv it wants me to sign up again

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