Disabled account

When I make a purchase it says my account is disabled. How do I fix. Or un do.

Posted on Apr 14, 2023 07:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2023 07:34 AM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 14, 2023 07:34 AM in response to 1361Alps

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disabled account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.