Software update

Please I am trying to update my phone to the latest iOS but it seems not to be working. Please what can I do?

Posted on Apr 13, 2023 01:43 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2023 01:46 PM

Nancy594 wrote:

Please I am trying to update my phone to the latest iOS but it seems not to be working. Please what can I do?


What is the issue or error you are encountering?


That “seems not to be working” covers a whole lot of possibilities.


Generally…


iPhone 8 and newer can be updated to iOS 16.


iPhone 6s and iPhone 7 can be updated to iOS 15.


iPhone 6 and earlier can be updated to iOS 12, or earlier.


Remove any add-on VPN, free up sufficient storage, remove any beta profile, force-restart, connect to Wi-Fi, and update.


Links…


Update iOS on iPhone - Apple Support


How to uninstall iOS or iPadOS beta software - Apple Support


Force restart iPhone - Apple Support


If the update fails, use a Mac or Windows PC to update.

1 reply
Question marked as Top-ranking reply

Apr 13, 2023 01:46 PM in response to Nancy594

Nancy594 wrote:

Please I am trying to update my phone to the latest iOS but it seems not to be working. Please what can I do?


What is the issue or error you are encountering?


That “seems not to be working” covers a whole lot of possibilities.


Generally…


iPhone 8 and newer can be updated to iOS 16.


iPhone 6s and iPhone 7 can be updated to iOS 15.


iPhone 6 and earlier can be updated to iOS 12, or earlier.


Remove any add-on VPN, free up sufficient storage, remove any beta profile, force-restart, connect to Wi-Fi, and update.


Links…


Update iOS on iPhone - Apple Support


How to uninstall iOS or iPadOS beta software - Apple Support


Force restart iPhone - Apple Support


If the update fails, use a Mac or Windows PC to update.

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