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Johnsonlr11 Author

Level 1

4 points

Can’t download apps

Every time I try to download an app I can’t an error message stating my account has been disabled in the App Store and iTunes.

iPhone 12 Pro, iOS 16

Posted on Apr 13, 2023 11:05 AM

Top-ranking reply

Limnos

Level 10

417,721 points

Posted on Apr 13, 2023 11:09 AM

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Can’t download apps

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