Your apple id or password is incorrect

1000 times i tried to update macos i get an error saying "your apple id or password is incorrect" but the password is correct. i cannot update os it is using OS X Yosemite. and i cannot use anything

MacBook Pro 15″, OS X 10.10

Posted on Apr 13, 2023 07:18 AM

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1 reply

Apr 13, 2023 07:30 AM in response to GegreSoft

i cannot update os it is using OS X Yosemite.


You need your Mac user account, that is your login user name to Mac.

See the following Apple articles:

If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860

 

Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac

 

Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac

 

If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190

 


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Your apple id or password is incorrect

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