Cannot transfer some photos from iPhone to MacBook Pro: Unable to read metadata. The file may be corrupt

Hi,


I cannot transfer some photos, which I took with my iPhone camera, from iPhone 13ProMax to MacBook Photos App. The error message is:

"This items cannot be added to your Photo library because it may be an unrecognizable file format or the file may not contain valid data" and with "File Name" being displayed as empty and with "Reason" as "Unable to read metadata. The file may be corrupt."



I tried a solution suggested here:

Cannot transfer some photos from iPhone t… - Apple Community

"In iPhone Settings>Camera>Formats chose Most Compatible so it will export Photos as jpgs

In iPhone Settings>Photos>Transfer choose Automatic so it will adjust to what's most compatible."

However, it doesn't help and the same problem persists...

Really hope this can be solved.


I am using MacOSX 10.13.4 High Sierra and Photos Version 3.0 (3271.13.150) on my MacBook Pro, and iOS 16.3.1 on my iPhone 13 Pro Max.


MacBook Pro 15″, OS X 10.11

Posted on Apr 13, 2023 6:14 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot transfer some photos from iPhone to MacBook Pro: Unable to read metadata. The file may be corrupt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.