Facetime only works with email id. It is not being connected with my phone number and every time i click on send message to activate, it shows an error occurred in activation even though my network allows sending sms. Pls help

Facetime only works with email id. It is not being connected with my phone number and every time i click on send message to activate, it shows an error occurred in activation even though my network allows sending sms. Pls help

Posted on Apr 13, 2023 04:13 AM

Reply
1 reply

Apr 15, 2023 08:32 AM in response to Facetime_activation_error

Hey there,


Thanks so much for using Apple Support Communities. We want to help you get FaceTime working as expected, with both your Apple ID and phone number if possible. To begin, we want to recommend that you double check the article below and ensure that you've worked through all of the troubleshooting steps included here: Add or remove your phone number in Messages or FaceTime - Apple Support. More often than not, the information in that article will get things working again, which is why we want to recommend starting there.


If that doesn't do the trick, we also want make sure that you are running the latest version of iOS or iPadOS. Updates can often resolve issues with unexpected behavior like this, so it's an important step to try. Here is how you can update: Update your iPhone or iPad - Apple Support


We hope that this information is helpful.


​Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facetime only works with email id. It is not being connected with my phone number and every time i click on send message to activate, it shows an error occurred in activation even though my network allows sending sms. Pls help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.