I want to delete all files from computer since i received it as I am returning it. It is old, has OS X El Capitan 10.11.6 And i am not experienced Mac user. Any help is appreciated.

I want to delete all files from computer since i received it as I am returning it. It is old, has OS X El Capitan 10.11.6

And i am not experienced Mac user. Any help is appreciated.


Earlier Mac models

Posted on Apr 12, 2023 5:56 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 12, 2023 5:58 PM

Click here and follow the instructions. If the computer originally shipped with 10.6.8 or earlier, when you reach step 8, use a Mac OS X install DVD instead of the recovery system.


(238034)

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I want to delete all files from computer since i received it as I am returning it. It is old, has OS X El Capitan 10.11.6 And i am not experienced Mac user. Any help is appreciated.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.