A black horizontal line

A black horizontal line has fallen on the screen of my iPhone 13 Promax, and I know that I didn't hit it and didn't apply pressure to break the screen, it doesn't appear in the screenshot, please help

Posted on Apr 12, 2023 02:15 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2023 02:26 AM

If it appears in all screen pages or while using all apps, it could be a screen problem, but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Apr 12, 2023 02:26 AM in response to Iman363

If it appears in all screen pages or while using all apps, it could be a screen problem, but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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A black horizontal line

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