Cannot verify server Identity

I am wondering if this is some kind of virus as I have never come across this message and the "identity" my Iphone 13 is trying to connect to seems quite odd. The identity of "koldecademic.club" cannot be verified.


I have already done a factory reset trough settings yet the issue persisted.


Can anyone tell me if this is a virus and how I can resolve this please?

iPhone 13, iOS 16

Posted on Apr 11, 2023 10:38 AM

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Question marked as Top-ranking reply

Posted on Apr 11, 2023 10:43 AM

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen


2 replies
Question marked as Top-ranking reply

Apr 11, 2023 10:43 AM in response to Efiered

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen


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Cannot verify server Identity

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