Apple Watch Band

My Apple Watch band has a missing thing that locks the band to the watch. Can I take it to Apple to replace it free of charge?

Apple Watch SE, watchOS 9

Posted on Apr 11, 2023 07:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2023 07:53 AM

Replace yes, free of charge, unlikely. Any reason you think it should be free?


What band is it? What exactly is it missing? Can you provide a picture?


Unless you can prove it was a manufacturing defect, it is not covered by warranty. If you have Apple Care+ for the Watch, it will use one of the accidental damage incidents you have which have a cost, albeit a reduced one, associated with it.


If it's a brand new band, and you think it's missing something, you can take it to Apple and they'll examine it and explain your options to you.


click here ➜ Apple Watch Service & Repair - Apple Support


4 replies
Question marked as Top-ranking reply

Apr 11, 2023 07:53 AM in response to GamingWeekends

Replace yes, free of charge, unlikely. Any reason you think it should be free?


What band is it? What exactly is it missing? Can you provide a picture?


Unless you can prove it was a manufacturing defect, it is not covered by warranty. If you have Apple Care+ for the Watch, it will use one of the accidental damage incidents you have which have a cost, albeit a reduced one, associated with it.


If it's a brand new band, and you think it's missing something, you can take it to Apple and they'll examine it and explain your options to you.


click here ➜ Apple Watch Service & Repair - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch Band

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.