Refund refused
If i accidentally purchased and no longer need product and i received message refusing for refund. To whom I can contact to clarify why refund was refused? It seems strange for me and looks like unfair.
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Most often, timeline is the main factor.
Refund requests within 24 hours, when you've never even opened the app - easy
Refund requests 90 days after purchase, with hundreds of hours of app runtime - not so much.
Without knowing more about when you purchased, and when you requested, there's no way to answer your question directly.
