iphone unavailable

my iphone shows


iphone unavailable

iPhone 6s Plus, iOS 14

Posted on Apr 9, 2023 7:40 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 9, 2023 7:47 PM

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.


If there's an option to erase it, you can use that instead.


(237841)

5 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 9, 2023 7:47 PM in response to abdulmohsen6104

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.


If there's an option to erase it, you can use that instead.


(237841)

Reply

Apr 9, 2023 7:49 PM in response to abdulmohsen6104

Your profile states that you have an iPhone 6s Plus with iOS 14 installed on it.

——-

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone is in the state of “Unavailable”. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Axel F.

Reply

Apr 10, 2023 5:59 AM in response to abdulmohsen6104

I'm sorry, but if the phone says Unavailable, all of the data has already been lost.


For the future, the importance of making regular backups cannot be overstated. It only takes a few minutes to set up automatic daily backups to iCloud, so you will always have an up to date copy of the data on your phone.





Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.