Music app not honoring start and end times on my Mac

I set custom end times on all of my songs in Music. I use iCloud to sync music across my devices including to my phone, laptop and iMac. On my iMac a few months ago it started happening. Now it is also happening on the Mac Mini.

For example, if I adjust a 4 minute song by setting the end time to 2:00 it will simply keep playing for the full 4 minutes.

I have spent much, much time trying to figure this out. I have used methods to reset the music library, I have opened the music app holding down Option, etc..

I have even completely erased the device and started fresh (I subscribe to Match so my music is saved in the cloud).

It seems to me at this point that high resolution songs, Lossless audio, or Dolby Atmos songs just simply do not care about end times.

Is this the case? If it's the way it has to be, then why doesn't Apple explain this? Or, if it's fixable, then why don't they fix it?

I've gotten more and more frustrated with the Music and Podcast apps over time. Oh, and the iTunes Store also has some issues which they don't seem to be aware of. Sigh...

Does anyone else have any insight on this? Thanks!!



Posted on Apr 9, 2023 03:43 PM

Reply

Similar questions

1 reply

Apr 11, 2023 11:38 AM in response to bgolden

Hello bgolden,


We see you've already performed some great troubleshooting steps. At this point, we recommend you reach out to Apple Support for additional assistance. You can reach them here: Get Support

You can also call in directly using the number in your area here:

Contact Apple for support and service - Apple Support


Thanks for using the Apple Support Communities, and have a great day!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music app not honoring start and end times on my Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.