Apple Store not showing purchase history

was there and now not? Can’t see subscription option or purchase history

iPhone 14

Posted on Apr 9, 2023 06:50 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2023 11:09 AM

Have you check here? -> View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

⤵️

On your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name, then tap Media & Purchases. 
  3. Tap View Account. You might be asked to sign in.
  4. Tap Purchase History.
  5. Your purchase history appears. Tap Last 90 Days, then select a different date range.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.

 

12 replies
Question marked as Top-ranking reply

Apr 9, 2023 11:09 AM in response to KezzaM1979

Have you check here? -> View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

⤵️

On your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name, then tap Media & Purchases. 
  3. Tap View Account. You might be asked to sign in.
  4. Tap Purchase History.
  5. Your purchase history appears. Tap Last 90 Days, then select a different date range.

Learn what to do if you can't find the item that you’re looking for or if you find unexpected charges.

 

Apr 9, 2023 10:51 AM in response to KezzaM1979

Because you need to check at -> View your purchase history for the App Store, iTunes Store, and other Apple media services.


On your iPhone you can check easily.

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

 

You should know approximately what year you purchased.

 

Apr 9, 2023 10:29 AM in response to KezzaM1979

For sure check the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


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Apple Store not showing purchase history

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