Lately on AppleTV, while watching a game or tv show, the game or show stops and the TV reverts back to the home screen.
I've restarted it a couple of times, unplugged the Apple TV unit, plugged it back in and it still happens. It's not frequently but randomly.
Any fix?
Thanks
Apple TV 4K (3rd generation)
Hi fitnessinst,
Thank you for posting to the Apple Support Communities.
You’ve done some great troubleshooting already with your Apple TV. After restarting your device, you’ll also want to update your Apple TV before testing it again: Update your Apple TV.
If you continue to notice an issue with specific apps, please try the suggestions here: If you can't watch or stream movies and TV shows in the Apple TV app. You can also reset or restore your Apple TV. These steps will reset your Apple TV to the factory settings, so you will need to restore or enable your personal settings and apps again.
Go here to find more information: Reset or restore your Apple TV to its factory settings. If you have any questions before continuing, please contact Apple Support directly for help.
All the best!
Hi fitnessinst,
Thank you for posting to the Apple Support Communities.
You’ve done some great troubleshooting already with your Apple TV. After restarting your device, you’ll also want to update your Apple TV before testing it again: Update your Apple TV.
If you continue to notice an issue with specific apps, please try the suggestions here: If you can't watch or stream movies and TV shows in the Apple TV app. You can also reset or restore your Apple TV. These steps will reset your Apple TV to the factory settings, so you will need to restore or enable your personal settings and apps again.
Go here to find more information: Reset or restore your Apple TV to its factory settings. If you have any questions before continuing, please contact Apple Support directly for help.
All the best!
Show suddenly stops on Apple TV and reverts back to the home screen
