Apple tv 4k temporary audio output disconnects everytime

My bose 700 soundbar always disconnects from apple tv 4k from temporary audio output when i switch video from youtube to netflix


i did workarounds did not help, it all started with tv os upgrade to 16.4 .. no issues with my amazon firestick 4k

  1. restart apple tv / soundbar
  2. restart router
  3. changed router wifi 6


Posted on Apr 8, 2023 10:13 AM

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1 reply

Apr 10, 2023 02:21 PM in response to prashanth77

Hi prashanth77,


The first step that should be taken is to ensure the devices are connected appropriately. The site Set up Dolby Atmos or surround sound on Apple TV with a sound bar or AV receiver covers recommended wired connections from an Apple TV to a sound bar, while Use Bluetooth accessories with your Apple TV outlines how to pair Bluetooth accessories to an Apple TV. If those connection methods are not possible, it would be advised to check with Bose to ensure the connections are being made correctly.


Another interesting point from your post is that you say this only happens when changing between 2 specific apps. Are both of those apps installed on the Apple TV, or are you changing video sources and possibly devices as well during that exchange? If only affecting those specific apps, have you tried uninstalling and reinstalling those softwares and verified the settings within each?


Regards.

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Apple tv 4k temporary audio output disconnects everytime

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