I cannot enable iMessage or FaceTime on my iPhone 7 Plus. I called my provider and they said everything is fine on their end. I have downloaded the latest iOS. Please help. Thanks.
First, make sure your iPhone is connected to your Carrier so you can use your phone number to send/receive iMessages. Also check that you are signed in to your Apple ID.
Go to Settings → Messages. Disable iMessages, turn off your iPhone completely, and wait a few minutes. Then turn it back on - if your SIM card has a PIN remember to enter it - then go back and enable iMessages and wait. It may take some time before iMessages activate.
Do the same in Settings → FaceTime, if not enabled along with iMessages.
You can find more useful information here:
If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
First, make sure your iPhone is connected to your Carrier so you can use your phone number to send/receive iMessages. Also check that you are signed in to your Apple ID.
Go to Settings → Messages. Disable iMessages, turn off your iPhone completely, and wait a few minutes. Then turn it back on - if your SIM card has a PIN remember to enter it - then go back and enable iMessages and wait. It may take some time before iMessages activate.
Do the same in Settings → FaceTime, if not enabled along with iMessages.
You can find more useful information here:
If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Hi, JS..
I cannot enable iMessage because when I get to that area it is disabled and when I go and click on the green dot it moves for a few seconds and then it moves back and it says activation unsuccessful. I thank you for your answer but this didn’t work for me. Yes, I have been signed into my Apple ID and also updated my phone to the latest iOS
Okay, then I would recommend you contact Apple Support directly.
Contact Apple Support here:
Contact Apple for support and service - Apple Support
I cannot enable iMessage or FaceTime on my iPhone 7 Plus. I called my provider and they said everything is fine on their end. Please help. Thanks.
