Custom labels are all gone after 16.4 update

Hello,


all custom labels in the contact app are gone and have been reset to label 'Iphone' ..

when i go into the section to select a custom label all previously added labels are all gone , i had put a lot of time in this im having over 240 contacts and all those custom lbales are all missing ..

is there a way to get this back ? , i have contacts in the cloud turned on and i have selected contacts from icloud and no custom labels anywhere.

Thanks for reading , Mak :)


if your answer is 'reset to factory settings' dont bother please ..


SE3 on 16.4

iPhone SE, iOS 16

Posted on Apr 6, 2023 10:04 PM

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Posted on Apr 6, 2023 10:22 PM

Thanks for replying, i have and i only had this apple id hotmail account for ever and it has never changed i only use one. In the icloud contacts is ticked On and that hasnt changed either . If you say it stores all contacts in the cloud how come i am only missing custom labels and the rest still there rnames , phone nubmer s ringtones texttones , its only the custom labels

3 replies
Question marked as Top-ranking reply

Apr 6, 2023 10:22 PM in response to SravanKrA

Thanks for replying, i have and i only had this apple id hotmail account for ever and it has never changed i only use one. In the icloud contacts is ticked On and that hasnt changed either . If you say it stores all contacts in the cloud how come i am only missing custom labels and the rest still there rnames , phone nubmer s ringtones texttones , its only the custom labels

Apr 6, 2023 10:08 PM in response to makkenai

Which email account was used to store your Contacts with Custom Label?



When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.


Please see the pic below for a better understanding...



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.


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Custom labels are all gone after 16.4 update

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