Hi I have tried the advice about Face ID but it is still not working please advise how I can reset it as it has not worked via settjbgs
My Face ID has stopped working and I have followed the advice but it will still not reset
iPhone 11, 16
Question marked as
Top-ranking reply
If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then the only option that you have is to take the device to...
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple SupportÂ
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Parts and service history
With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.
Do you have a disabled Face ID alert on your device?
Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro
The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.
You need to mention which part of the article was not clear to you.