Did not receive my refund money

I cancelled my subscription, but i did not receive my refund money


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iPhone 14 Pro

Posted on Apr 5, 2023 01:30 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 01:45 PM

For information about how long a refund may take, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support The same article has information about how to check the status.


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



1 reply
Question marked as Top-ranking reply

Apr 5, 2023 01:45 PM in response to ghaydaa112

For information about how long a refund may take, see the following from: Check the status of a refund for apps or content that you bought from Apple - Apple Support The same article has information about how to check the status.


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.



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Did not receive my refund money

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