About subscription refunded

Why haven’t I received my money back? In reportaproblem.apple.com says “You have been refunded for this purchase.” Do i really have to wait till 48 hrs

Posted on Apr 5, 2023 07:00 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2023 07:07 AM

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

2 replies
Question marked as Top-ranking reply

Apr 5, 2023 07:07 AM in response to golden231

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

About subscription refunded

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.