Apple wallet cards disappear

Any idea on how to keep my membership cards (gym,aeroplan, etc) from disappearing from my apple wallet after a day or two? I've already turned off hide expired passes and have logged out and back into my apple id...both didn't work.


Thanks!

iPhone 12 Pro

Posted on Apr 4, 2023 9:09 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2023 12:45 PM

Hi funkenhoser,


Thanks for reaching out to Apple Support Communities for help. Great trouble shooting so far. The steps below can help:


"1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 "

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If the issue persists, Contact Apple for support and service


Cheers.

1 reply
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Question marked as Top-ranking reply

Apr 7, 2023 12:45 PM in response to funkenhoser

Hi funkenhoser,


Thanks for reaching out to Apple Support Communities for help. Great trouble shooting so far. The steps below can help:


"1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 "

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If the issue persists, Contact Apple for support and service


Cheers.

Reply

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Apple wallet cards disappear

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