Regarding shared notes: I can see her edits, but she can't see mine. We've been using this Shared Note since 2016 and now it's not working correctly. Any ideas?

Regarding shared notes: I can see her edits, but she can't see mine. We've been using this Shared Note since 2016 and now it's not working correctly. Any ideas?

iPhone 13 Pro, iOS 16

Posted on Apr 4, 2023 08:53 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2023 12:19 PM

Hi there Marvin1011,


We see you've posted about an issue with your collaborator not being able to see edits on a Shared Note. We understand the importance of being able to collaborate with others through Notes. We have some steps to start with that could resolve this issue. Both of you will want to walk through these steps:


  1. Confirm available storage on each device: Go to Settings > General > iPhone Storage.
  2. Tap Settings > Your Account > iCloud > Notes, and disable Notes temporarily. Wait a moment, then re-enable the feature and test to see if edits are pushed through.
  3. If the behavior continues, sign out of iCloud: Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
  4. Restart your iPhone - Apple Support
  5. Then sign back in to iCloud: Sign in with your Apple ID


Have her test again to confirm if she can see your edits to the Shared Note. You can also test by creating a new shared note and testing to see if the behavior is different. If you still can't see the edits, have her log in to iCloud.com and test to see if the edits are showing there.


We look forward to hearing how this goes.


Best Regards.



1 reply
Question marked as Top-ranking reply

Apr 7, 2023 12:19 PM in response to Marvin1011

Hi there Marvin1011,


We see you've posted about an issue with your collaborator not being able to see edits on a Shared Note. We understand the importance of being able to collaborate with others through Notes. We have some steps to start with that could resolve this issue. Both of you will want to walk through these steps:


  1. Confirm available storage on each device: Go to Settings > General > iPhone Storage.
  2. Tap Settings > Your Account > iCloud > Notes, and disable Notes temporarily. Wait a moment, then re-enable the feature and test to see if edits are pushed through.
  3. If the behavior continues, sign out of iCloud: Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
  4. Restart your iPhone - Apple Support
  5. Then sign back in to iCloud: Sign in with your Apple ID


Have her test again to confirm if she can see your edits to the Shared Note. You can also test by creating a new shared note and testing to see if the behavior is different. If you still can't see the edits, have her log in to iCloud.com and test to see if the edits are showing there.


We look forward to hearing how this goes.


Best Regards.



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Regarding shared notes: I can see her edits, but she can't see mine. We've been using this Shared Note since 2016 and now it's not working correctly. Any ideas?

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