You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i cannot play music. songs are grayed out

i cannot play music. songs are grayed out

Posted on Apr 3, 2023 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 4:51 PM

I’ve check for DRM and it doesn’t say protected. When I try to play the song it say no longer available in my area, but other songs from the same album are fine. And iTunes was already on my iPhone when I got it.

6 replies

i cannot play music. songs are grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.