Airpods location not found in find my

I'm holding my AirPods in my hand. inside their case. my phone is in my other hand. Find My Device says no location found, I've been facing the issue since the new update.


Posted on Apr 3, 2023 01:06 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2023 04:02 PM

Hello Arrow632,


We would like to see how we can help you with your AirPods that are not showing in FindMy. Let's try resetting the AirPods and then testing to see if the issue persists. Follow the steps in this link to reset your AirPods: How to reset your AirPods and AirPods Pro - Apple Support


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5.Put your AirPods in their charging case, and keep the lid open. 

6.Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

AirPods charging cases

7.Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Cheers!


1 reply
Question marked as Top-ranking reply

Apr 6, 2023 04:02 PM in response to Arrow632

Hello Arrow632,


We would like to see how we can help you with your AirPods that are not showing in FindMy. Let's try resetting the AirPods and then testing to see if the issue persists. Follow the steps in this link to reset your AirPods: How to reset your AirPods and AirPods Pro - Apple Support


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5.Put your AirPods in their charging case, and keep the lid open. 

6.Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

AirPods charging cases

7.Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Cheers!


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Airpods location not found in find my

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