Mac OS Ventura 13.3 doesn't open MSN properly

After updated to Ventura 13.3, Safari doesn't open MSN properly. Extensions are off and I tested on a private window but still no avail. It works fine with Firefox though.

iMac 21.5″ 4K, macOS 13.3

Posted on Apr 3, 2023 10:30 AM

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3 replies

Apr 6, 2023 02:06 PM in response to tkny2000

Hi there tkny2000,


If a website is not loading as expected in Safari and you've already checked to see if any extensions were responsible, these other steps from If Safari doesn't open a page or work as expected on your Mac can resolve what's occurring:

Test with a private window 
A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.
1. Choose Safari > Settings (or Preferences), then click Privacy.
2. Click Manage Website Data.
3. Select the affected website from the list shown.
4. Click Remove.
5. Click Done.
6. Open the website again in a non-private browser window.

Check Safari settings
The webpage might not be compatible with one or more browser settings, which you can turn on or off as needed. From the menu bar in Safari, choose Safari > Settings (or Preferences). Then click Websites, Privacy, or Security to access these settings:
* Privacy settings. These settings apply to all websites. For example, a website might require that you allow cross-site tracking, show your IP address, or allow cookies.
* Security settings. These settings apply to all websites. For example, a website might require that you enable JavaScript.
* Websites settings. These settings can be configured for specific websites. For example, a website might require that you allow pop-up windows, allow downloads, allow access to your camera or microphone, or turn off content blockers.

Check iCloud Private Relay
If you subscribe to iCloud+ and are using its Private Relay feature, try reloading the page without Private Relay: From the menu bar in Safari, choose View > Reload and Show IP Address. This menu item appears only when Private Relay is turned on for your network. Learn more about iCloud Private Relay.

Check VPN or other security software
If you installed VPN or other software that monitors or interacts with your network connections, that software could affect your use of the website or the internet. Learn about network issues related to VPN and other software

Check network settings
Certain network settings, such as custom proxy settings or custom DNS settings, can affect access to content on the internet. Even if you haven't changed these or other network settings yourself, you might have installed software that changed them for you. 
To find out whether the issue is with the network settings on your Mac, try viewing the page from a different web browser or different device on the same network. Or reset your network settings by setting up a new network location on your Mac.

If the issue affects other devices and web browsers on the same network, the issue is probably with the website, and you should contact the website developer for help. 

Learn more
* If the issue continues to affect only a particular webpage, contact the website developer for help.


We hope that helps!

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Mac OS Ventura 13.3 doesn't open MSN properly

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