Contact support

Bambaramba wrote:

It have been 3 days trying to reach the apple support and all i got is this message

Apple Support is currently experiencing high demand and has limited availability. Please try again later for more options.

Use the "Support" link located at the bottom left of this page.

Bambaramba wrote:

Same answer cannt reach you

We are not Apple but your fellow end users. We volunteer to help with tech questions but have no access to Apple's internal systems nor a way to fix procedural issues.