"The document...could not be autosaved. The file has been changed by another application"

Hello,


I have recently started working on a brand new MacBook Pro, OS Ventura 13.2.1, I had to set everything up from scratch and it's got the latest versions of numbers, pages etc. When I work in numbers I get the above message when I try to save, or the document tries to autosave. The document has never been opened by another application. It is saved on our work server, so others can access the document, but we try to avoid having it open at the same time as others.


I have to save it to my desktop, then copy it onto the server. Not the end of the world, but getting increasingly frustrating, and shouldn't have to with a brand spanking new Mac!


Can someone help please?

MacBook Pro (M2, 2022)

Posted on Apr 3, 2023 03:03 AM

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Question marked as Top-ranking reply

Posted on Apr 3, 2023 03:28 AM

NicolaThread wrote:

It is saved on our work server,


The problem is related to the configuration of your work server. You may have to make adjustments there, if you are not allowed to store the document in iCloud, which would make collaboration and sharing easier.


SG

Similar questions

14 replies

Jun 27, 2024 06:06 PM in response to NicolaThread

I am having this same issue with a macOS Ventura M2 Mac Studio using a macOS Ventura 2017 i7 iMac as a file server. I have a 2019 i9 MacBook Pro running Ventura that is not having this issue.


This issue is happening with existing documents. I can create a new document on the iMac's SMB share and save changes. But after saving and closing, I cannot save changes after subsequent opens. I get the pictured message.


If I try to save as... I get a spinning wheel until I force quit the app.


Apr 18, 2023 08:22 AM in response to HvdS68

As you may know, this is a user-to-user forum. You may get more insight by giving feedback directly to Apple via Numbers > Provide Numbers Feedback in your menu. My personal solution: use iCloud, for which Numbers is appears to be designed. I understand that may not be possible in some corporate environments.


SG

Apr 18, 2023 09:15 AM in response to HvdS68

We see Apple Community Specialists here, but I think your question needs expertise with NAS. You may not receive a reply when you post feedback. If you don't, then you may need to try to contact Apple Support though someone else may need to suggest how to do that for a question like this.


You are probably aware that each new release of macOS brings added attention to security. This is only a guess, but that may be why you see different behavior than before.


SG

Jul 6, 2024 10:21 PM in response to NicolaThread

I was getting this issue with a Mac Studio M2 Max running Ventura and with a Numbers file opened from an Intel iMac running Ventura and macOS file sharing. My Intel Ventura Macs were not having any issue.


I upgraded the Mac Studio to Sonoma and the issue is now resolved. I did this after determining the issue was also not present on a MacBook Pro M2 running Sonoma.

Jan 4, 2024 03:37 PM in response to NicolaThread

FYI:

After coming across a similar issue with the same errors, user was working in Number (and Pages app had same behavior) when saving to an SMB file share.


Solution (tested and verified!) :

In Pages or Numbers application, open File menu -> Advanced -> Change File Type -> change to "Package". 


This does not seem to change the actual user experience of the file type or cause any negatives in anyway, yet resolves the issue.


Cheers!

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"The document...could not be autosaved. The file has been changed by another application"

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