HI, recently I've updated to macos ventura 13.3 and Im facing an issue. When I open facetime, it freezes my face, quitting it and opening it again, it shows blank or black window. Is there any way to solve this issue. Thanks!
MacBook Air 13″, macOS 13.3
Hi
Here's some troubleshooting you might find helpful:
"If your camera or microphone doesn’t work
You can take a look at the full resource here: If FaceTime isn't working on your Mac - Apple Support
Take care
Hi, thank you. Even though I've restored the backup from time machine, but I found the actual reason for this issue. Since the new ventura update where there is an new option called "Dim flashing lights". It needs to be turned off. Posting a screenshot for better understanding.
Hello Asif864,
Welcome back to Apple Support Communities!
We're glad to hear changing this setting was able to fully resolve the issue.
Please reach out again if we can do anything else to assist in the future.
Cheers!
Hi, thank you for the reply. I tried the above steps but still it didn't work. So I had to restore the os from time machine backup and its working now.
Hi Asif864,
That's great news. If you have future questions or issues, create a new post and the community will be glad to assist.
Have a great day.
Facetime shows blank after updating to macos ventura 13.3
